Give and Take to Drive Customer SatisfactionJune 7, 2019
A lot has changed since Henry Ford famously said, “Any customer can have a car painted any color that he wants so long as it is black.” Now, in many industries, the customer is king. Sellers, whether B2B or B2C, adjust their product and purchasing options to increase their number of customers, frequency of sales and value of each sale.
In apparel wholesaling, meeting retailers’ needs is key to success. Retailers, however, are diverse, with wide ranging requirements. For example; boutiques and majors don’t place orders the same way, online retailers expect their wholesalers to drop-ship for them, and some majors use DCs while others prefer shipments go directly to stores.
Wholesalers using Momentis get to take advantage of a system that was and continues to be developed specifically for this fast-changing industry. To get your products out, Momentis enables creating and sending custom linesheets to your customers, pushing catalogs to sales reps and customers via web apps, sending style lists to catalogs via EDI, and uploading catalogs directly to B2B and B2C websites via API.
Momentis also facilitates order taking any way that customers want to place them: Sales reps submitting them from iOS and Web sales apps, customers placing them via Customer sales apps or B2B websites (API), majors sending files via EDI, and customer service reps entering them manually. Momentis also integrates with B2C websites and retail POS systems (API), so all of your channel demand accumulates in one place, and by supporting owned and 3PL warehousing with full drop-shipping capabilities, Momentis ensures you almost never need to say ‘no’ to a customer.
When your customers can see your products and place orders how and where they want to, you can ensure that you never miss a sales opportunity. Our powerful apparel software combined with outstanding brands creates organizations that are hard to compete with.
The Momentis Fashion ERP System was developed uniquely for fashion, apparel, footwear and accessory brands, wholesalers and distributors. Momentis automates and streamlines processes from design to delivery – Product Lifecycle Management, Sourcing & Logistics, Inventory Management, Warehouse Management, Order Management and Financials – and integrates seamlessly with leading B2C, 3PL, POS and other 3rd parties using EDI and APIs. Momentis’ Business Intelligence, Alerts and Reports make sure that the right people have the information they need when they need it.