News, Blog & Success Stories
Cultivating B2B Customer Experience Excellence
May 24, 2019I love that many brands are trying to get and keep my business by offering exceptional customer experiences. Consistent messaging, mobile applications, creating transactional experiences that are simple or even fun, and immediate access to effective support are just some of the things that make doing business with great companies stand out from the rest. […]
read moreStrength in Agility – Planning for Unforeseen Opportunities
May 15, 2019I’m looking to lease a new car. Even though I live in a city where snowy winters are the norm, I can’t stop looking at sports cars and picturing myself driving them through a perpetual summer. But with a multi-year lease, I really need to be thinking ahead. Will I start a family? Will I […]
read moreBalancing Supply and Demand
April 26, 2019Do I take a vacation, or put that money towards my retirement, or increase my down payment on a car? Do I go to the sandwich place a block away from my office? Or the one 15 minutes away that bakes their own fresh bread and that I could swear literally uses the secret ingredient […]
read moreThe Cost of Doing What You Love
April 11, 2019I love food. Going out to eat is one of my favorite activities, but it’s a habit that can be expensive. In setting my monthly budget I allocate funds for brunches, lunches and dinners, but as we all know, even the best laid plans often go awry; a new must-try wine or a chef special […]
read moreExceptional Management – Timing is Everything
April 10, 2019Apps are helping me bring management by exception into my daily life. A step counter lets me know when I’m being too lazy. A banking app tells me when I’m going over budget. My phone provider’s app notifies me when I’m close to my data limit for the month. More and more, the goals and […]
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